RUNGETIT — Return and Refund Policy

Last updated: October 7, 2026

At RUNGETIT, customer satisfaction is important to us. We want you to shop with confidence and understand your options if a product does not meet your expectations.

1. Return Eligibility

We accept eligible returns requested within 30 days of delivery.

To qualify for a return:

• The item must be unused and in its original condition.

• The item must include its original packaging and accessories, where applicable.

• Proof of purchase or an order number must be provided.

• A return request must be submitted before sending the item back.

Products that arrive damaged, defective, or incorrect may qualify for a refund or replacement even if standard return conditions cannot be met.

2. How to Request a Return

To start a return, email:

rungetit2023@gmail.com

Please include:

• Your order number

• The product you wish to return

• The reason for your return

• Photographs if the product is damaged, defective, or incorrect

Our customer support team will review your request and provide return instructions.

Do not ship items back to the original supplier or to an address printed on the shipping package without receiving return instructions from RUNGETIT.

Because products may be fulfilled by different suppliers, return destinations can vary.

3. Return Shipping Costs

Damaged, defective, or incorrect products: RUNGETIT will cover reasonable return shipping costs when a return is required, or arrange another appropriate resolution.

Change-of-mind returns: Customers are generally responsible for return shipping costs unless otherwise required by law or stated in the return authorization.

We will explain applicable return shipping charges before you send your item back.

4. Refund Processing

Once an eligible return has been received and inspected, we will notify you of the refund decision.

Approved refunds will be issued to the original payment method.

We aim to process approved refunds within 5–10 business days. Your bank or payment provider may require additional time to post the funds.

If a refund is due under applicable consumer law, the legally required refund deadlines will apply.

5. Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item is damaged, defective, incomplete, or different from what you ordered, contact us as soon as possible at rungetit2023@gmail.com.

Include photographs of the product and packaging when available.

Depending on the circumstances, we may offer a replacement, refund, or another appropriate remedy.

Your statutory consumer rights remain unaffected.

6. Non-Returnable Items

Certain products may not qualify for change-of-mind returns, including:

• Personalized or custom-made items

• Gift cards

• Perishable products

• Personal-care products that cannot safely